Help & FAQs

Brand, Science & Efficacy

O’BAO is Kenya’s first fully certified organic brand harnessing the full power of the Baobab tree (“Tree of Life”) from harvest to skin. We bridge centuries-old African botanical wisdom with European scientific precision: our formulas are powered by ancient trees over 500 years old and are independently tested for purity, safety, and bio-activity by the Austrian Drug Screening Institute (ADSI) at Innsbruck University, Austria.

BAO500 stands for our commitment to exclusively use wild Baobab ingredients harvested from trees that are 500 years and older. A tree that has survived for half a millennium develops an extensive root system reaching deep subterranean mineral layers. This concentrates extraordinary levels of bio-minerals, antioxidants, and essential lipids directly into the fruit and leaves—delivering unprecedented bioactive density compared to commercial crops.

Inspired by Africa’s iconic Big Five, we honor the Baobab tree by utilizing its five most potent, noble active elements to deliver maximum synergistic results for your skin and body:

  • Oil: Cold-pressed from seeds; rich in essential fatty acids (Omegas 3, 6, 9) to repair the skin barrier.
  • Powder: Pure fruit pulp packed with natural Vitamin C, prebiotic fibers, and organic acids.
  • Fibres: Extracted for high-potency polyphenols and antioxidant defense.
  • Leaves: High in natural Provitamin A (plant-based retinol effect) and calcium.
  • Honey: Wild organic blossom honey rich in enzymes and natural humectants.

Products & Application

Yes. All O’BAO formulas are 100% organic, non-irritating, and crafted without synthetic additives. Natural actives—like our plant-based Provitamin A or native Vitamin C—deliver powerful skin benefits without causing the redness or peeling often associated with synthetic alternatives. If you have reactive skin, we always recommend patch-testing a new product on your inner wrist first.

Skincare has no gender. Our high-performance formulas are unisex and designed to meet universal skin needs, such as barrier repair, antioxidant defense, and hydration. Products like our Day Gel Moisturizer (lightweight texture) or the Botanical Pre-Cleanse Oil Gel are customer favorites for men, especially after shaving.

Our Baobab Powder brings the “From Harvest to Skin” philosophy full circle through inside-out wellness. Containing over 10 times the antioxidant power of fresh oranges and rich prebiotic fibers, simply stir 1–2 teaspoons daily into your morning smoothie, yogurt, oatmeal, or a simple glass of water.

Sourcing, Impact & Sustainability

Our Baobab ingredients are wild-harvested exclusively from 500+ year-old trees growing in Kenya’s arid inland regions, where extreme climate conditions create the highest bioactive concentration. To keep value creation within local communities, our entire refining and manufacturing process remains 100% in Kenya (From Harvest to Skin).

We partner directly with local harvesting communities, cutting out middlemen to ensure fair and reliable compensation. We intentionally prioritize female harvesters through dedicated fair-trade partnerships, providing financial literacy and steady seasonal income. Every single Baobab fruit is fully traceable back to its specific harvest area and individual harvester.

To complement nature and eliminate single-use plastic, we utilize closed-loop, sustainable packaging: recyclable glass containers, FSC-compliant outer paper boxes, and 100% compostable label stickers.

Orders, Retail & Shipping

Yes, we deliver across Kenya using reliable local couriers. Direct pickup from our production facilities is currently not available, but you can purchase and test O’BAO products in person at numerous partner stores and pharmacies across Nairobi:

  • HealthyU: Sarit Centre, Village Market, Lavington Mall, Yaya Centre, The Hub (Karen), Westgate, Hilton
  • True Cosmetics: Sarit Centre
  • Elixir Health Shop / Elixir: Village Market
  • Health Clove: 1st Floor Broadwalk Mall (Ojijo Road), Prestige Mall, Promenade Mall
  • African Lifestyle Hub: Sarit Centre, Village Market
  • Exclusive Beauty Studio: Azalea Square (General Mathenge Road)
  • Opportunity Factory: Mbagathi Ridge, Off Forest Lane (Karen)
  • AVA: The Hub (Karen)
  • Sandstorm: Karen
  • Lang'ata Link: Karen
  • Vitapharm: Adlife Plaza (Kilimani)
  • Capitaline: Karen
  • Klokit: Waterfront

Yes, we ship worldwide! If you reside outside of Kenya, please send an email to hello@obao.ke with your full delivery address and the products you would like to order. Our team will calculate the best international shipping rates, clarify estimated delivery times, and process your order directly.

We accept M-Pesa for orders within Kenya, major credit/debit cards (Visa, Mastercard), and secure online payment gateways for seamless checkout.

Wholesale & Business Partnerships (B2B)

You can reach out to us via email on marketing@obao.ke, subject line “Collaboration”. We are happy to hear from you.

es! We supply selected boutiques, luxury spas, and wellness retailers globally. For wholesale catalogs, pricing, and minimum order requirements, please contact our team at hello@obao.ke.